FAQ (Frequently Asked Questions)

At this time, Pizzeoli only delivers through our 3rd party app partners. When you order delivery through our website, you will receive your delivery through Uber Eats / Postmates. Click Here to place an online order.

Having a delivery issue can be extremely frustrating! Since all of our deliveries come through 3rd party services, those issues need to be resolved through the company they were ordered through.

Having said that, we want to make sure your issue gets resolved. If Grubhub or Postmates won’t fix your issue, please call us and let us know how we can make things right for you. We care about your experience!

FOR AN ISSUE WITH POSTMATES
Call 415-741-0826

FOR AN ISSUE WITH GRUBHUB
Call 877-585-1085

Absolutely! Just visit www.pizzeoli.com/order and click the big button that says “Order Online Now!”

We do not offer curbside pick up at this time.

We’re sorry for any inconvenience, but we do not allow “to go” orders to be eaten at Pizzeoli, which includes our outdoor seating. We implemented this policy after witnessing a few bad apples leverage it as an opportunity to forego tipping our hard-working servers. As a local mom & pop shop, you should know that we care very deeply about how our staff is treated and we’re willing to put policies in place to make sure they’re treated well.

What if I tipped online? First of all, we are so grateful for your generosity! The particular tip pool for online orders goes directly to the part of our team that prepares and packages your “to go” order, which does not include our servers.

What if I just want to sit at the bar and have a drink? We would be happy to keep your carry out order in our hot box while you want to hang around and have a drink… or even grab an appetizer. Once you’re all settled up with our bartender, we’ll have your “to go” order all ready for you to carry out.

All of our dinner pizzas are approximately 11 to 12 inches in diameter, but can sometimes vary from smaller to larger by about an inch, even though the weight of our dough balls is consistent from one to the next. Whether the finished pizza ends up a little smaller or larger, it will still include the same amount of toppings.

Yes! You can substitute our Neapolitan dough with a GF Crust for an up-charge… but we call it a Gluten Conscious Crust because we do not have a Gluten Friendly environment. We have one pizza line & one pizza oven where all of our pizzas are made. We do what we can to minimize cross-contamination, but the truth is that there is flour floating through the air landing on everything in the restaurant. If you’re sensitive to gluten, we advise against placing an order.

Other menu items containing gluten:

• Béchamel Sauce
• Meatballs
• Vegan Sausage
• Vegan Pepperoni
• Some of our Starters
• Desserts
• Other specialty items we may offer

For our Vegan friends, please note that our Gluten Conscious Crust contains egg whites and cheese.

QUICK ANSWER: 1-ish.
Our pizzas are approximately 11″ to 12″ in diameter and come in 6 slices. Traditionally, they are considered to be personal-sized pizzas.

We typically witness our guests either eat an entire pizza by themselves (especially if that pizza is from our Vegetarian or Vegan Menu) or leave a slice or two for leftovers.

We do not have a Build-Your-Own section to our menu.

Why, you ask? All of our pizzas are built with an expertise knowledge of creating flavor profile balance. Each ingredient in our menu serves a purpose. Our first hope is that you’ll trust us.

If that doesn’t convince you, then we suggest starting with our New York Pizza as a base, then adding your favorite toppings from there. Who knows… maybe your choices will inspire the next specialty pizza we offer. 😉

We do not offer Half & Half pizzas. Our pizzas are designed to be eaten as personal pizzas with uniform toppings across the entire pie.

We do not combine two pizzas into one for a couple of reasons:

1. The technique of turning and spinning the wood-fired pizza inside the oven forces the toppings from each side over the 50/50 line.
2. Imbalanced weight distribution creates an unevenly cooked bottom where the crust becomes weak in places and at risk for the tearing of holes.
3. Much like the previous point, the toppings also do not cook evenly. With such high temperatures, 15 seconds can be the difference between a perfectly cooked pizza and one that is scorched.

Please note that if our pizzas were cooked in a deck oven or on a conveyer belt at a lower temperature without any spinning or turning, a request like this would be a non-issue and we would accommodate. Many other Neapolitan-inspired pizzerias have also come to the same conclusion to not offer half and half pizzas.

We are happy to provide a walk through as we’re cooking one of our specialty pizzas. We have found that the lightbulb turns on for our guests when they can visually see a demonstration. Thanks!

Yes, there is a $15 Cakeage Fee any celebratory dessert, but you may definitely bring in a prepackaged dessert!

Yes, there is a $15 Corkage Fee each celebratory bottle of wine, but you may definitely bring in an unopened bottle of wine!